Privacy policy

Last updated: November 7, 2026

Foothill Mechanical respects your privacy. This policy explains what personal information we collect, why we collect it and how we protect it, in line with Alberta's Personal Information Protection Act (PIPA).

What we collect

• Your name, phone number, email and service address when you call us, book a visit or fill in a form
• Details about your home and equipment that we need to do the job, and photos of the work
• Billing and payment records. Card payments are handled by our payment provider, and we don't store full card numbers
• Basic website data, such as pages visited and device type, through cookies you control

How we use it

• To schedule, carry out and follow up on your service
• To send quotes, invoices, warranty records and maintenance reminders
• To send photos and reports to your insurer, only when you ask us to
• To improve our website and our service

We don't sell your personal information, and we don't share it with anyone for their own marketing.

Who we share it with

Only the people who help us do the job: equipment manufacturers for warranty registration, the city or county for permits and inspections, your utility for disconnects and reconnects, and the companies that run our scheduling, payment and email systems. Each is required to protect your information and use it only for that purpose.

Cookies

This website uses essential cookies to work properly, and analytics cookies only if you allow them. You can change your choice at any time with the Cookie settings link at the bottom of every page.

How long we keep it

We keep job records for as long as warranty and record-keeping rules require, usually seven years, and then securely delete them.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or stop receiving reminders at any time. Contact our privacy officer at hello@foothillmechanical.ca, call 780-555-0142, or write to 10234 Mayfield Road NW, Edmonton, AB. If you're not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta.