Plumbing
Leak and burst pipe repair
Fast shut-off, repair and moisture check. We photograph the damage for your insurance claim.
Water moves fast. A burst supply line can put hundreds of litres on a basement floor in the time it takes to find the shut-off. Call us first: our dispatcher will talk you through closing the main valve while a plumber is on the way, usually within the hour.
What happens when we arrive
We stop the water, find the source and fix it, whether that's a split copper line, a failed PEX fitting, a leaking joint behind a wall or a frozen pipe on an outside wall. Then we check the area with a moisture meter so you know whether anything needs drying out.
Help with your insurance claim
We photograph the damage before, during and after the repair, and write up what failed and why. With your permission we send it straight to your adjuster, which usually saves a week of back and forth.
Stopping the next one
Most Edmonton bursts happen on pipes running through cold exterior walls or unheated crawl spaces. If yours is one of them, we'll show you the options to reroute, insulate or add heat trace, with a fixed price for each.
Questions about this job
What should I do before you arrive?
Shut off the main water valve, usually where the water line comes into the basement near the meter. If water is near outlets or the electrical panel, stay out of that area and tell the dispatcher.
Do you work with insurance companies?
Yes. We send photos and a written report to your adjuster, and we can bill the insurer directly where your policy allows it.
How do you find a hidden leak?
Moisture meters and thermal imaging narrow it down, so we only open the smallest possible section of wall or ceiling.