Our warranty

What's covered

• Installations: two years, parts and labour. Anything we install, from a water heater to a heat pump, EV charger or electrical panel, is covered for two years from the install date.
• Repairs: one year, parts and labour. If a part we replaced or the work we did fails within a year, we come back and fix it at no charge.
• Manufacturer warranties. New equipment also carries the manufacturer's own parts warranty, often 10 years on furnaces and heat pumps. We register it for you, so you don't have to.

What isn't covered

• Damage from freezing, flooding, power surges or other events outside our control
• Work that someone else has changed or repaired after our visit
• Normal wear items such as furnace filters and thermostat batteries
• Equipment you supplied yourself, beyond our workmanship installing it

How to make a claim

Call 780-555-0142 or email hello@foothillmechanical.ca with your address and roughly when we did the job. Every job is on file with photos, so there's no need to dig out a receipt. If the problem leaves you without heat, water or power, it goes to the front of the line, day or night.

Keeping your warranty valid

Manufacturer warranties on furnaces, heat pumps and tankless water heaters usually require yearly maintenance. We'll send a reminder when it's due, and the service record goes straight into your file.